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Submit Questions

If you are an ANSYS licensee in our territory with an active maintenance agreement, you can contact us for technical support either via phone or by e-mail. Please have your Customer Number available to help speed the process.

Support from CAE Associates is available from 8 a.m. to 12 noon and 1 p.m. to 5 p.m. EST, Monday through Friday, excluding holidays. For our customers' convenience, we observe the same holidays as ANSYS, Inc.

For telephone support, please call our main office:  (203) 758-2914

To submit your questions via e-mail, please fill out the following information and describe the nature of your problem. It will also be helpful if you include the version of ANSYS you are running and the computer operating system.

For instructions on how to obtain your ANSYS customer number, please click here.